Patient Information

Patient Information

Patient Info / Forms

Our physiotherapy team at Dynamic Balance Physiotherapy & Vestibular Rehab Clinic in Clayton, Cloverdale, Surrey & Langley, BC is dedicated to determining the root cause of your condition and developing a treatment plan to help you return to a fulfilling and active lifestyle.

Our Clayton, Cloverdale, Surrey & Langley, BC physiotherapy clinic can help you get back to doing what you love!

Getting ready for your first appointment

  • Arrive 15 minutes early for your first visit to allow time to complete your paperwork.
  • Do you have any additional questions? Prepare a list of questions to ask during your first meeting.
  • Bring all of your documentation. A photo ID and a copy of your insurance card are required.
  • Please call our office ahead of time at (778) 547-0988 to confirm your insurance benefits.
  • Prepare to discuss your medical history, previous treatments, current medications, and other relevant information.
  • Create a list of any symptoms or warning signs that the therapist should be aware of. What recently irritated or hurt you? How long have you been focusing on this issue? What are you unable to do as a result of this?

Direct Access

Did you know you don’t need a referral to see a physiotherapist?

Not everyone is aware that if you are experiencing pain or an injury, you can go directly to your physiotherapist. It makes no difference whether you’re dealing with an old or new problem.

Direct Access in the medical community refers to the ability to see a physiotherapist whenever you want without obtaining permission from your physician or medical practitioner.

Physiotherapists routinely assess and treat patients without the recommendation of a physician. You can reach us at Dynamic Balance Physiotherapy & Vestibular Rehab Clinic in Clayton, Cloverdale, Surrey & Langley, BC, and we’ll schedule your appointment right away! Direct Access eliminates the need to waste time waiting for a doctor’s appointment, then waiting for a referral to physiotherapy and another appointment with the therapist.

Insurance Info

Are you covered by any of these policies? We have provided a list of our most popular in-network plans for your convenience; however, this is not an exhaustive list!

To confirm other insurance plans, please call our office at (778) 547-0988.

  • ICBC
  • WCB
  • Canadlife
  • Pacific Blue Cross
  • Green Shield
  • Sunlife
  • Great West Life( Canada life Assurance )
  • Manulife
  • Johnston Group
  • Johnson Ins
  • Chamber of Commerce
  • Industrial Alliance
  • Financial Group
  • Maximum Benefits
  • Medavie Blue Cross (Veterans Affairs, Canadian Armed Forces and RCMP)
  • SSQ Financial
  • Cowan Insurance
  • LiUNA( Labourers’ International Union of North America )

Our Rates


Below is our current rate structure. If you are new to our clinic (or have a new injury), your initial appointment will include 60 minutes of dedicated one-on-one time with your physiotherapist. During this time the physiotherapist will conduct a thorough assessment and begin your customized treatment plan. Most subsequent physiotherapy appointments are approximately 45 minutes long, pending your injury and treatment recommendations from your physiotherapist. This includes 30 minutes of dedicated one-on-one therapy with your physiotherapist, and often an additional 10-15 minutes of supervised exercise or other treatment modalities.


I would definitely recommend his services.

I have this terrible pain on my shoulder blade going on and off for 10 years or more. Dr. Susan Komar was not just precise to understand the problem but…

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Dani Q.

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I visited couple of times at Dynamic Balance Physiotherapy & I got treatment from Susan Kumar physiotherapist. He politely listened my problem & history of injury. Then he started my…

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Thank you so much Dynamic Balance for everything you did. It was heartbreaking for me when I saw my beautiful daughter with the injury, but it’s you guys who had…

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Dr.Saurabh N.

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He eliminated the sharp pain on the first visit.

I went in to see Biren. I had a sharp pain in my right buttock.He eliminated the sharp pain on the first visit. After a few treatments and showing me…

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Gary B.

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Refer a Friend

Is it possible for Dynamic Balance Physiotherapy & Vestibular Rehab Clinic in Surrey, clayton heights cloverdale & Langley, BC to assist someone you know?

Please share your experience with anyone who might benefit from the pain-relieving effects of physiotherapy and refer them to Dynamic Balance Physiotherapy & Vestibular Rehab Clinic!

We want to help as many people in Clayton, Cloverdale, Surrey & Langley, BC as possible find pain relief and improve their mobility.


Can I benefit from physiotherapy treatments?

You most certainly can!

Physiotherapists are experts at evaluating the whole person. This means that we seek to identify all of the factors associated with your condition. We understand the body's interconnectedness and how a problem in one area may be a symptom pointing to the source of the situation in another.

We are also adept at determining whether you are dealing with one problem or several issues affecting you and your function.

Everyone can benefit from physiotherapy, but that doesn't mean it's the only thing you need. We believe in collaborating with other healthcare professionals and working with you while another practitioner assists you in getting the results you deserve.

We can discuss your options and help you decide if physiotherapy is right for you. Contact us today to learn more about how PT can help you and make an appointment with one of our dedicated staff members.

Can I go to any physiotherapy clinic?

According to “The Patient’s Bill of Rights” law, you can decide what physiotherapy clinic you choose for your care.

Although a lot of physicians recommend a physiotherapy clinic they may prefer, you are under no obligation to go to that clinic. No medical practitioner, insurance company, or other entity can insist you attend a physiotherapy clinic. The choice is yours to make!

Your basic patient rights include these:

The right to information about quality: You can look up information about medical practitioners' credentials, statistics regarding hospitals and clinics, and what your health plan covers in easy-to-understand language.

The right to choose a healthcare provider: Besides your primary healthcare provider, this also covers specialists, including physiotherapists.

The right to emergency services: You can't be denied treatment in an emergency.

The right to make decisions: It's up to you to decide which course of treatment you want to follow.

The right to respect: You must be treated with respect regardless of sex, age, race, national origin, sexual orientation, or disability.

The right to confidentiality: Your health information is private and cannot be released without your consent.

The right to complain: All providers (insurance, physicians, clinics and hospitals, etc.) must have a grievance procedure.

You can contact a physiotherapist directly without a physician's prescription or referral.

Are physiotherapy treatments painful?

Physiotherapy is intended to relieve pain rather than aggravate it. Your pain levels, however, may fluctuate. Our therapists will clearly define what constitutes "normal" pain and what does not. To facilitate improvements in your overall condition, some situations necessitate exercises or actions that can elicit a pain response.

You may experience some discomfort as a result of using weakened or recovering muscles. Alternatively, due to the nature of the condition, restoring range of motion after surgery can be painful for some. Unfortunately, experiencing a temporary increase in pain may be critical to your recovery. Although it may seem counterintuitive, there are times when increased pain early on can prevent more severe pain later on.

Rest assured that we will do everything possible to reduce your pain and prevent it from worsening during your physiotherapy session. Communication with our therapist will aid in the reduction of any discomfort you may experience during your physiotherapy treatments.

We want you to be pain-free and back to your normal activities as soon as possible, and we will do everything we can to prepare you for any discomfort.

Can I keep seeing a therapist even if I’m feeling better?

Yes, you can continue to see your physiotherapist after you have completed your therapy sessions. There are several approaches to this, for example:

  • Your therapist will meet with you to go over and discuss your at-home therapy program.
  • You can re-evaluate your progress after a month to ensure you're still on track and modify your home program as needed.
  • You can make an appointment with your therapist at regular intervals (for example, every six months) to assess your progress, ensure you are not regressing, and address any new issues that have arisen.

We can also meet you at your gym to work with you on determining what equipment and exercises would be beneficial in your ongoing recovery.